1) Watch your mail
Look for an approval/denial notice. If approved, your Medicaid card may arrive separately. Keep all letters in a safe place.
Your next steps
You submitted your application. Here’s what to expect and what to do to keep things on track.
Simple due-diligence checklist after you apply.
2) Respond if they ask for more
If the state requests extra documents (ID, proof of income, etc.), send them by the deadline. Missing deadlines can pause or deny coverage.
3) Track your case
Check status and messages in kynect. Write down your case number for phone calls.
4) Use your card
Bring your Medicaid ID card to appointments. Confirm the provider accepts Kentucky Medicaid.
5) Keep info up to date
Report changes to address, phone, income, household right away. Out-of-date info can lead to loss of coverage.
6) Renewal every year
Medicaid uses annual redetermination. Watch for a renewal notice and respond promptly. If you miss it, you may have a short window to fix it.
How do I check messages or upload documents?
Log in to kynect to view notices and upload requested items. Keep digital copies of what you send and note the date submitted.
Official links
- kynect - Kentucky’s official portal
- Medicaid renewals and contact updates (KHBE)
- Keep coverage - notices & what to do (KHBE)
Last updated: Aug 25, 2025