1) Watch for your card
Your Medicaid ID card may arrive after the approval notice. Keep both in a safe place.
Great! Here’s what you do next
You’re approved for Kentucky Medicaid (or KCHIP). Take these quick steps to start using benefits smoothly.
2) Create/confirm your account
Log in to kynect to review messages, coverage start dates, and managed care plan info.
3) Pick or confirm your plan
If you’re assigned a Managed Care Organization (MCO), confirm it or choose a different one during the allowed window.
4) Find providers
Use your plan’s directory to choose a primary care provider and dentist. Call ahead to confirm they accept Kentucky Medicaid.
5) Bring your card to visits
Show your Medicaid ID card at appointments and pharmacies. Ask about any copays or prior authorization needs.
6) Keep info current
Report changes to address, phone, income, household right away in kynect to avoid coverage interruptions.